Tri City Property Management has horrible customer service

Most times I need to contact Tri City Property Management in Phoenix Arizona and leave a message they never call you back. I live in the Scottsdale Vista Townhomes in Scottsdale. You have to keep calling and calling and hope that you get someone on the phone. I had a matter I needed to discuss with them recently. I have called them three times and I have still not heard from them. When I told the receptionist the situation, she didn't seem to phased about it. She said that seems par for the course and that she has been hearing this complaint a lot lately. It wasn't even a big deal for her. It sounds like it happens all the time. I could tell you about the numerous other times that this has occoured. If it were my business I would be embarrassed to have such horrible customer service. Call me back the next day. Never getting a call is a disgrace to the customer service industry. They do not seem to concerned however. If this is the biggest problem in my life I would be satisfied however.