Cox Communications Sucks

I recently got dvr and digital cable from cox communications. I installed it myself I had a problem with the dvr portion as to it would not record. I called for assistance and got someone that could not speak English. She could not figure it out and called a technician in for further assistance. She didn't tell me that there was a charge for this. If she did, I couldn't understand what she was saying. My free installation now became $34. Make sure you find out if there is a fee to have someone come to your home before they come out.

Bottom line as a consumer I don't like surprises. Big corporations are like dumb animals and need to be treated as such. They don't care about you only their profits. Ask a lot of questions before they want to provide additional services.